Buying your home

From your very first visit to our show home to collecting your keys and getting settled into your home, we’ll support you every step of the way. 

If you’d like to reserve a home, you’ll need to make sure you’re ‘proceedable’ so that we can get the process started. If you’re a first time buyer, that means you’ve spoken to an independent financial adviser who can let us know that you’re in a position to buy. You'll find a list of local independent financial advisers at unbiased.co.uk 

If you’re selling your own home, you’re very welcome to come and look round our show home at any time, but we’ll only be able to reserve your new home once your current home is under offer.

Buying your first home can be both exciting and daunting and it’s worth speaking to an independent financial adviser to find the best deal for you. To help make things a little easier, you might also like to: 

 · Read Nationwide’s first time buyer mortgage guide  

· Join a virtual first time buyer event (which take place every few months)  

· Take a look at the mortgages Nationwide has for first time buyers  

Each of our homes comes with a NHBC Buildmark Warranty.

The National House Building Council, or NHBC, as it’s often known is the UK's leading standard-setting body and provider of warranty and insurance for new homes. It works with house-builders to raise the standards of new homes and provides consumer protection for homebuyers.

Your home will be covered by a 10 year structural warranty which means the cost for fixing any damage caused by faults specified in parts of your home, usually the structural and weatherproofing elements, is covered.

Throughout the first two years, you’re also covered with a fixtures and fittings warranty, so if something was to go wrong in your home, and it’s covered by the warrant, we will make sure it’s fixed.

The New Homes Ombudsman Service (NHOS) exists to help customers resolve issues with their new homes. The remit of NHOS covers the whole period from Reservation and Legal Completion of a property through to after-sales and complaints management for issues during the first two years of a new home purchase.

NHOS provides a free and independent service to customers, which can impartially assess and adjudicate on issues that fall within the Ombudsman’s scope. This includes complaints around the Reservation, Legal Completion and complaints management processes, as well as issues or defects that have arisen at or after occupation and which are not major defects.